Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help section incorporated into your Web Hosting Control Panel offers a collection of help articles and frequently asked questions. Aimed towards fixing any common problem that you might chance upon, they are contributed by our support team of well–trained technicians.

  • Top quality support service

  • Instructional Video Clips

  • We have compiled a selection of educational video tutorials that visually display how to rectify a common issue connected with your Linux cloud hosting account. You will find the video tutorials in the Help Center section.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 client support service with a one–hour ticket response time guarantee. A team of experienced tech support engineers will be available to you to attend to all the enquiries that you might have. During non–peak periods, an answer will be supplied within just twenty minutes.